Our Return Policy
Please call our customer service representative at (270) 525-3554 or 800-525-HAMS (toll free), or email us at email@example.com if you have any problems or questions about your order you have received.
Replacement hams must be approved for return within 60 days of purchase.
If you want your ham sliced you must be sure to order a sliced and vacuumed packaged Country Ham. ALL Country Hams are shipped whole unless ordered sliced.
We are not responsible for insect or pest damage on hams you have stored for later use.
Our dry-cured Country Hams and Bacons will taste saltier than the comercially available processed meats, which are water-cured — this is normal in all country-cured meats. However, we use more sugar and brown sugar in our cure mixture to help prevent the excessively salty taste that's present in most other cured meats.
We are not responsible if the wrong product was ordered. Please check your order carefully prior to submitting to ensure you have ordered the correct items.